“FAb customer service when i had lots of questions!!! And the coat is amazing, I'm a plus size lady and was worried that a large/XL wouldnt fit, it did. I can get my arms in but it is a slight struggle to get the swim suit off, but douable. But i wouldnt change it as the quality is excellent, the inbuilt pack for travelling is genius and its so so warm. I raved so much my friend bought one too!!!”