Hello Klaus-Henning,
Thank you for taking the time to share your experience with the Weejuns Lincoln Horsebit Loafers. We're sorry to hear that the shoes were too small and the size chart didn't fit exactly. We understand how frustrating that can be.
We take your feedback regarding shipping costs seriously. It's our goal to provide our customers with a pleasant shopping experience, and we will consider your comments in our considerations.
We hope you'll give us another chance in the future.
Best regards,
Team G.H.BASS