“Unfortunately, the shoe has several imperfections in the leather, which was disappointing given the usual quality standards.
I have always been very satisfied with the brand in the past and therefore hope for a goodwill solution”
Hi Leopold,
We’re sorry to hear about the leather imperfections. We’d like to make this right. We can arrange a return, replacement, or refund depending on your preference. Please share a couple of photos of the issues and your order number so we can proceed quickly.
Kind regards,
Team G.H.BASS
