“Hello,
Unfortunately, I am very disappointed with my order. Even though I already own three pairs of G.H. Bass shoes, I ordered this pair in the same size – but it turned out to be way too big.
I reached out to your customer service, but unfortunately, the support was not very helpful. This will probably be my last purchase from G.H. Bass.”
Thank you for taking the time to share your experience, José.
We're truly sorry to hear that the sizing of the Weejuns Lug Larson Loafers didn't meet your expectations, especially as a loyal customer of G.H. Bass.
As our customer services explained when you contacted them, As the two products you purchased are different models made by different manufacturers, we cannot guarantee that they will have the same fit.
We hope you’ll reconsider in the future, and if there’s anything else we can do to assist you, please let us know. Your satisfaction is important to us.
