Hi there,
Thank you for your review and for bringing this shipping delay to our attention. We strive to provide timely deliveries, and we understand how frustrating it can be when expectations are not met.
Please note - During sale time and busy periods, you may experience a delay due to increased volumes of parcels being sent. It is stated on our website, that while we strive to deliver all shipments within the timeframe, they are not guaranteed.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Team G.H.BASS
