Thank you so much Heather for the wonderful 5 star rating of Penfolds Koonunga Gift Hamper! We really appreciate your positive feedback. We are incredibly thankful for your loyalty as a customer and hope to continue providing you with superb products and services.
“Great compact hamper gift that can be transported easily through the postal service. A little pricey but considering the delivery charge was only $9.95 for an interstate delivery, I think overall the value was satisfactory. The recipients seemed pleased with the gift.”
Thank you Christopher for your four-star rating of the Penfolds Koonunga Gift Hamper. We appreciate that you thought the price was satisfactory factoring in the delivery charge, and that the recipients were pleased with the gift. We are so glad to hear that you found the hamper to be a great compact gift and easy to send through the postal service. Many thanks!
“Everything was soo easy and I was informed where things were at all the way and the recipient absolutely loved the gift basket. You fulfilled all my requirements! Thank you
Petrina Macleod”
Thank you so much, Petrina, for your generous 5 star rating of Penfolds Koonunga Gift Hamper! We are thrilled to hear that Everything was so easy and that the recipient absolutely loved the gift. It's fantastic that you have been a returning customer – we truly appreciate your business!
Hi Amy, we are sorry to hear of your disappointment with your order. The photos of our hampers online would show you that this gift comes in a gift box and not a gift basket. Although we are called giftbasket, not all gifts would come in a gift basket and you would be able to tell from the pictures supplied on our website. A full description list is also available on each gift detailing all inclusions of the product to assist our customers in making the best purchase. If you are unsure of a product or would like certain products/gifts to be combined together, you are more than welcomed to reach out to our customer service team and we would try our best to clear up any confusions or help anyway we can. We apologise for the disappointment caused once again and if there is anything else we can help you with, please feel free to contact us.
