Hi Amy, we are sorry to hear of your disappointment with your order. The photos of our hampers online would show you whether the gift would come in a gift box, gift basket, bouquet etc. although we are called giftbasket, not all gifts would come in a gift basket and you would be able to tell from the pictures supplied on our website. A full description list is also available on each gift detailing all inclusions of the product to assist our customers in making the best purchase. If you are unsure of a product or would like certain products/gifts to be combined together, you are more than welcomed to reach out to our customer service team and we would try our best to clear up any confusions or help anyway we can. We apologise for the disappointment caused once again and if there is anything else we can help you with, please feel free to contact us.
