“Bad things to point out:
- Arrived with knocks in the wood (assume from mishandling at time of cutting wood to shape, cutting personalisation, shipping)
- Arrived with a indent on the side and black mark
- The way the board was cut meant that a wood marking appeared just under the personalisation, which distracted
Good things to point out:
- paid for quick delivery and arrived to plan
- customer service response was quick (though they only agreed to refund 30% or return (had to pay for postage myself so cut my losses and went with the 30%)”
