“The shoe is too big. I have been trying to return them for a smaller pair for 3 weeks. Each time I get a screen that says You cannont offer an immediate resolution. I have called customer service three times and each time I waas connected to a man that could not speak good english. Definately a language barrier. Each time the man told me the system was not working properly. Getting frustrated because I spent alot of mone and cannot wear my shoes or replace them for a better fitting size.”
