“I bought 2 cross over bras (black and navy) and while they are well made, sturdy, and supportive (no underwire is a plus), I can wear them only under crew neck shirts. This renders them almost completely useless for me, because I wear mostly v-necks or low scoop necks, which are more flattering for me than crew necks or high necks. The crossover bra is simply not compatible with low necklines, and I'm talking about regular v-necks and scoop necks as opposed to racy plunge necks. I see that HL now offers a v-neck version of this bra, which I wish had been available when I invested in these pricey bras that sit in my drawer, largely unworn.”
Thank you for sharing this feedback, Claire. We’re truly sorry for how frustrating this experience has been. We completely understand how upsetting it is to deal with twisted padding after every wash, especially given the price and the expectations that come with it.
Your concerns about the removable pads and the small opening are valid, and we appreciate you taking the time to explain what’s not working. Please reach out to us directly so our team can assist you and explore possible solutions or options to help make this right.