“I love the CrossOver Bra I purchased in sand and black. I would like to purchase each one of those again, in return for the 2 Cloud Embrace Bras I bought. I’m at 36D. How do I make this exchange?”
Hi Ilyne,
Your feedback means a lot to us and is a key part of how we grow! I’m confident we can make this right for you. Feel free to reach out to our support team—we’ll be happy to help you navigate our sizing and styles to ensure you find your perfect Honeylove garment. Please know that we’re always here for you if you’d like to give Honeylove another chance!
“I am so pleased with my Honeylove CloudEmbrace bra! It is comfortable and supportive unlike any other bra I have had. And I have had a lot of bras in my life! Very clever was the "adapter" which acts like an extender if needed for sizing to fit well. My next lingerie purchase will be from Honeylove”
“I finally pulled the trigger and bought two Cloud Embrace bras. Unfortunately, the proportion of the bra did not fit. The cups went up to my underarms and the cups squished my boobs flat, and under my boobs the fabric rode up and hurt more than an underwire!”
Hi Noryce,
Thank you so much for sharing your experience—I’m really sorry the fit of the CloudEmbrace bras didn’t work out for you and caused discomfort, that’s definitely not what we want! I see your refund has already been handled, but if you ever decide to give Honeylove another shot, we have several other bra styles with different fits and features that might work better for you. Please let me know if you’d like recommendations, and I’ll be happy to help you find something you’ll love next time! 💙
“I bought one CloudEmbrace bra and one CrossOver bra. A couple weeks later I ordered three more CrossOver bras in different colors. Both bras are great but the CrossOver fits me the best. Awesome bras!”
“I had good luck with the crossover bra so I thought I would try a different style. I was disappointed with the Cloud Embrace. It was not nearly as smoothing as the Crossover bra. I sent it back and will try a silhouette style.”
Hi there, Your feedback means a lot to us and is a key part of how we grow! I’m confident we can make this right for you. Feel free to reach out to our support team—we’ll be happy to help you navigate our sizing and styles to ensure you find your perfect Honeylove garment. Please know that we’re always here for you if you’d like to give Honeylove another chance! Best, Maria
“I purchased a different style that didn't work for me. Another style, the Cloud Embrace, was suggested and I couldn't be happier. It's very difficult to buy bras online without being able to try them on but they are super helpful for returns and helping you figure out the correct Bra. I will be purchasing more when the pink color comes available.”
