Hi there!
I’m so sorry to hear the bra didn’t feel as supportive as you hoped — I completely understand how disappointing that can be, especially given the price. If you’re within 30 days of purchase, we’d be happy to help with a return or exchange. Just reach out to us, and we’ll take care of it right away.
Hi there,
Your feedback means a lot to us and is a key part of how we grow! I’m confident we can make this right for you. Feel free to reach out to our support team—we’ll be happy to help you navigate our sizing and styles to ensure you find your perfect Honeylove garment. Please know that we’re always here for you if you’d like to give Honeylove another chance!
“I like the look of the bra and when it is on, it's fine, but, getting the linings in the cups to stay in the right place instead of folding over on itself after washes ( in the pouch you provided) is annoying. This occurs even just putting it on as well. If there was a way to anchor those pieces in the bra, that would make it such a better product.”
Hi there, thank you so much for reaching out and sharing your honest feedback! I’m sorry to hear the cup linings have been giving you trouble—even with the wash pouch, that does sound frustrating. I’ll make sure your suggestion about anchoring the linings gets passed along to our design team, as we’re always looking for ways to improve.
In the meantime, you can try rolling the pads up like a burrito and gently smoothing them back into place from the inside, with the pointy side facing the top. Here's a quick video guide that might help: https://www.facebook.com/reel/769197721385796
If there’s anything else I can help with or if you have more ideas, just let me know! 💙
“This Bra is awesome. It does not bind or pinch. It is very comfortable, feels like your wearing air. It gives great support and is lightweight and cool in hot weather. A truly great product.”
“I've been wearing the CrossOver bra for about a year now. While it's soft - in fabric, straps and elastic - it's felt restrictive, even while using the bra extender. This time I ordered it again - in the same (cup/ribcage) size as last time, I thought - and received a "large" rather than a "medium." Interesting how the same selection netted a different-sized bra. It fits much better, but I still need at least one hook's help with the extender.”
“So grateful to have finally make decision to purchase the Honeylove CrossOver Bra. I have complained for years about just not being able to find the "right" bra for me. I had been watching info received on "Honeylove" in general for some time and because I have not been particularly successful when purchasing clothes in general online, I hesitate to take the leap to purchase the CrossOver Bra. However, I decided recently to take the leap. I am so happy I did. I absolutely love this bra. When I have it on, I don't even realize I do have it on! What could be better than that? I love the quality, the comfort, the support. It is a great bra. Will definitely purchase more.”
