“I have purchased 4 pairs of The Rumba in leather version in the past. But the skin flaked off completely like those fake leather from China. This model fits my feet perfectly, so now I order the Nubuck version to avoid the problem with the faux leather.”
Hi there,
Thank you so much for sharing your feedback, and we are really sorry to hear about the issue with the leather. After reviewing the details, it appears that the pair you received was actually manufactured around 10 years ago. While we do still carry this style today, this specific older production batch should no longer be in circulation, and it definitely would not have been sent out as part of any recent order from our website.
To help us sort this out and make things right, could you email sales@ids-danceshoes.co.uk saying when and where these were purchased? If they were bought through a stockist, we’ll reach out to them immediately about outdated inventory. If they were purchased through our sale website, we’d be happy to offer you a discount on your next order as a gesture of goodwill.
We’re really glad to hear the fit works perfectly for you, and we want to ensure you have the best experience with the Rumba going forward. Looking forward to your reply so we can help from here.
Warm wishes,
Internation Dance Shoes
“Love the Rumba - Black Nubuck , am currently on my 5th pair , the only type of latin dance shoes i will wear going forward , i don't even have to brush them , bahahaha
great grip , new shoes do make my feet a bit sore
absolutely positively LOVE Rumba-Black Nubuck”
