“I had a confirmation of order email, after 4 working days I called as no despatch email was received. Was told there was an IT system problem. Order received next day after my call.”
Hi Andrew,
We are very sorry for the delay in your order. As you have noted we were experiencing IT issues which effected yourself and all other orders placed over the bank holiday weekend. We must stress this was a one off issue and we hope that this will not stop you ordering from us again.
Thank you!
