“My order has never showed up. Australia Post claim the package is lost. I wrote an email to Kaon to say I have never received the product I paid for but they never replied or sent me a new product. I'd NEVER use this company again. They have my money. I don't have what I paid for.”
Hi Gavan,
Thanks for taking the time to leave a review, though we're sorry to hear about your experience.
We can see your email came through late Friday evening, and your review was posted mid-morning on Monday – within just a few business hours. We understand how frustrating it is when a parcel goes missing, and we always work with customers and Australia Post to resolve these situations as quickly as possible.
Our team was already in the process of preparing a resolution when your review came through. We’ve since been in touch directly to follow up and ensure the matter is sorted, sending a replacement product.
We genuinely care about our customers and aim to make things right when issues arise, even if they're out of our control. We hope this gets resolved to your satisfaction soon.
— The KAON Team
What do you like about this product?
Design, Innovative, Quality, Durable, Easy Install, Reliable, Fit, Compatibility, Factory Aesthetic, Hardwearing, Strong, Australian Made, Looks Great
“Great product!
I've bought two as I have two on board compressor.
Work great keeping the dust, mud etc out.
Well built and designed product.
Highly recommend if you have a bullbar/rear bar mounted connector or a compressor under the bonnet.”
What do you like about this product?
Design, Innovative, Quality, Durable, Usefulness, Easy Install, Reliable, Fit, Compatibility, Clever, Australian Made
“Most excellent design, works exactly as advertised but the tether included broke while attaching it to the plug.”
