Hi Robbie,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the colour of your item wasn’t quite what you expected. While we do our best to represent our products as accurately as possible online, slight variations can sometimes occur due to lighting, photography, or different screen settings. We completely understand how disappointing it can be when a product doesn’t match your expectations.
Our customer service team would be more than happy to assist you further. Whether that’s arranging an exchange, refund on return or helping you find an alternative that better suits what you had in mind. Please feel free to reach out to our team at online@kasaustralia.com.au and we’ll be ready to help.
Thank you again for your feedback and for choosing KAS.
Kind Regards,
Daniel
Thank you for your kind words about the design and texture of our product, Lisa. We look forward to assisting you with any future purchases or inquiries.
Thank you for your positive review, Therese! We're delighted to hear that the quilt set looks fantastic on your bed. We look forward to assisting you with any future purchases or inquiries.
Hello Lei, we're sorry to hear that you weren't completely satisfied with the material of the Jude Quilt Cover. We appreciate your feedback and will look into offering more material options in the future. Thank you for sharing your thoughts with us.
Hello Margaret, thank you for sharing your positive feedback on our beautiful quilt! We're delighted to hear that you are pleased with the vibrant colors and fabric. We look forward to assisting you with any future purchases.
Hello Kendall, we are delighted to hear that you are enjoying your new quilt set. We look forward to serving you again in the future. Thank you for choosing our store!
Hello Elle, thank you for your positive feedback on the pretty colors and designs of our products. We look forward to providing you with more beautiful options in the future.
