“Vase quality is good but the colour is not as it is shown in the website photos as it actually is almost completely opaque purple and only looks as it does in the photo when you hold it up to a bright light or in front of a bright window. Unfortunately looks much nicer in the photo.”
Hi Trent,
Thank you for your feedback. We truly appreciate you taking the time to share your experience. We’re glad to hear you’re happy with the quality of the vase, but we’re sorry to hear that the colour didn’t meet your expectations.
Our product images are taken in bright studio lighting to capture the details and unique finishes of each piece. However, we understand that colours may appear differently depending screen colour resolutions. We value your input and will review how we present our imagery to ensure we provide the most accurate representation possible.
Please feel free to reach out to our customer service team at online@kasaustralia.com.au so we can assist you further.
Kind Regards,
Daniel
“Vase quality is good but the colour is not as it is shown in the website photos as it actually is almost completely opaque purple and only looks as it does in the photo when you hold it up to a bright light or in front of a bright window. Unfortunately looks much nicer in the photo.”
Hi Trent,
Thank you for your feedback. We truly appreciate you taking the time to share your experience. We’re glad to hear you’re happy with the quality of the vase, but we’re sorry to hear that the colour didn’t meet your expectations.
Our product images are taken in bright studio lighting to capture the details and unique finishes of each piece. However, we understand that colours may appear differently depending screen colour resolutions. We value your input and will review how we present our imagery to ensure we provide the most accurate representation possible.
Please feel free to reach out to our customer service team at online@kasaustralia.com.au so we can assist you further.
Kind Regards,
Daniel
