“Early days but looks to be good quality(better than I maybe thought it would be) & all working like it should. Some great ideas & easy to fit up. Probably should come with instruction manuals as well. I don't love dealing with an overseas call centre when I have questions. I never understand companies that brag that they are Aussie this & that but fail to mentiontion this part. Newsflash, customers hate this & it's NOT great customer service to do it this way. We want to talk to an Aussie!!!”
Hi Noelene, thank you for reaching out. Our product manuals are provided on the product page and on our support portal. Here is a link to a page with all our product manuals for your reference. https://supportportal.kickassproducts.com.au/en-GB/articles/product-guides-and-troubleshooting-130401. You can also navigate to the product page on our website and click on the manual link in the product description.
“a good tray but it clearly has not been updated from the AGM battery, when you need the terminals to be on the opersite end, the screw caps on top hit the lip that runs along the back, I really thought someone would of picked up on this and changed the design, see the pictures as I had to bend the lip up so the battery fitted in the tray properly, it's the only option with how I wanted to set it up without cutting and welding and then painting it. I also thought that the pre-drilled holes in th end would of lined up with the accessory panel somewhere? But a good quality product that will do the job, I will get another one for my boat but I hope someone takes notice of this review and alter the design to accept the Lithium battery better.”
