Hi Mick, sorry to hear that you are unhappy with the electric blanket. The outside temperature can effect the temperature of the blanket. However, you can submit a warranty ticket and one of our support members can determine if there is an issue with the blanket. https://supportportal.kickassproducts.com.au/kickass-electric-blanket/
“Fantastic Blanket worked well on our winter trip away !! If I had to complain about anything I wished it was bigger and could go in the washing other then that I Love it ...”
“Ordered 2 blankets over the weekend arrived in Melbourne by Thursday. Just plugged it in the van turned it on and how great it is nice and warm. Carnt wait till we use them when watching the whales down in Portland and great ocean rd in July
Great product”