We're glad to hear you're happy with the fan's performance, but we're sorry to hear about the issue with the remote. We can see that you've lodged a support ticket, and our team is currently reviewing the fault and working to provide a resolution as quickly as possible. If you need anything further in the meantime, feel free to reach out to us at support@kickassproducts.com.au.
“Bit disappointed it didn’t last for two nights whilst sleeping…..in saying that been the first time using it playing with lights and switching on and off may not have had a full charge. Going away in a couple of weeks so we’ll see how it goes. Love the silent operation and cooling it gives!”
