“Hi there, I sorry to say that I am not happy with the order. I found the shower battery pack flashing, which it needs charging. After charging light stayed on hard. After stay on held button on for five to ten seconds.Light went out and nothing happened. Didn't pumping at all. So what happens now!!
Regards, Steve”
We’re sorry to hear about the issue you’re experiencing with your battery pack. We’d love the opportunity to troubleshoot and get this sorted for you. Please reach out to our support team at support@kickassproducts.com.au, and we’ll make it right.
“Good afternoon, this battery pack isn’t working. I have charged it up and when I plug it into the pump nothing happens. How do I go about getting this replaced? Thank you. Andrew”
“Works really well and is super easy to operate and last a long time between charges. I originally got as we have a family of 5 but so far it has handled all of us easily.”
“Great product. Works as advertised. Just need to work out a more waterproof idea for the battery pack, as it is used in a swim teaching environment with curious little hands trying to have a go.”
