3cx Phone System Pro Annual License Know Who’s Calling With Microsoft Exchange Integration 3cx Phone System Pro Seamlessly Integrates With Microsoft Exchange Server as it Queries Contacts Directly From The Exchange Server With 3cx’s Phonebook, Ensuring Staff Always Know Who’s Calling. This Allows Agents to See The Customers Name Rather Than a Number, Saving Them Time as They Don’t Need to Identify Who The Customer is, Plus it Also Reduces The Customers Frustration as They no Longer Need to Explain Who They Are. This Integration Saves Businesses a Tremendous Amount of Time Since There is Only One Database to Manage And Any Changes Made to a Contact on The Exchange Side Are Automatically Reflected Within The 3cx Phonebook. Cross-office Presence to Increase Productivity 3cx Phone System Pro Spans Its Unified Communications Features Across Offices by Allowing Users to See The Presence of Their Colleagues in Other Offices Using The 3cxphone For Windows, Android And Iphone Clients. Seeing The Presence of Colleagues in Other Offices Boosts Productivity as Employees Can Communicate Amongst Themselves More Effectively. In a Couple of Mouse Clicks, Employees Can Make a Call, Start a Conference, Instant Message, Leave a Voicemail And Transfer a Call to Colleagues in Other Offices. Track Your Calls With Advanced Reporting Features 3cx Phone System Pro Provides More Powerful Reporting Features, Giving Management Access to Detailed Information. These Reports Deliver Key Information on Queue, Team, Sla And Callback Statistics, Call Distribution, Abandoned Calls And Other Reports, Providing Businesses With Real-time Data so as to Enhance Their Staff Productivity And Customer Service. 3cx Simultaneous Calls (SC): Simultaneous Calls Refer to The Number of Concurrent Phone Calls That Your 3cx Phone System Can Support at Any Given Time. The SC Capacity is an Important Consideration, as it Directly Impacts Your Ability to Handle Multiple Calls Simultaneously, Such as Customer Inquiries, Internal Communications, or Client Interactions. 3cx Offers Various SC Options, Allowing You to Choose The Number That Best Suits Your Business Requirements. These Options Can Typically Range From a Few Simultaneous Calls to a Higher Number, Depending on Your Specific Needs And The Service Plan You Select. Your Choice of SC Should Align With Your Expected Call Volume And The Scale of Your Operations. For Instance, Smaller Businesses May Opt For a Lower Number of SC, While Larger Enterprises Might Require a Higher Capacity to Manage Their Communication Flow Effectively. Keep in Mind That The Number of Scs Can Impact The Overall Cost of Your 3cx Service, so It's Essential to Choose a Suitable Level That Meets Your Business Needs Without Overcommitting. When Deciding on The Appropriate Number of Simultaneous Calls For Your 3cx System, It's Beneficial to Assess Your Call Traffic, Peak Call Times, And Growth Projections. This Will Help Ensure That Your Communication System Can Efficiently Handle The Demands of Your Business While Staying Cost-effective. For More Information And to Get a Free Trial Please Click on This Link What's in it For You? Easy Setup: Have Your IT Team Deploy 3cx in a Matter of Days. It's Easy - Trunks And Phones Come Preconfigured. Do-it-yourself Admin: 3cx is so Easy to Manage Day to Day - Your IT Team Can do it Themselves. Delegate to Department Admins Too. Contact Center: Features Include Advanced Call Queue Strategies, Call Reports, Call Recording And More - at no Extra Cost. No Per User Licensing: Only Pay One Low Annual Price Per System, Based on Concurrent Calls Not Users. Self Host or On-prem: You Choose - Windows or Linux, Hosted by 3cx or Self-hosted on Amazon, Digital Ocean, Azure or Google. MS 365 & Google: Admins: Sync Users And Leverage Sso. Users: Sync Contacts And Calendar Entries. Cut Call & Phone Costs: Don't Get Locked Into Expensive Call Rates or Proprietary Hardware. 3cx is Open Standard. Call, Video, Message: Centralize Your Communications Into One System. 3cx Unifies Calls, Video, Live Chat, Whatsapp, & Sms.
Visit Product PagePhone:
1300769640
Email:
sales@myithub.com.au
Location:
17, Coleman Parade, Suite 32
Glen Waverley
3150
