“Easy assembly and will be easy to clean. The hardware on the white coop was a little corroded but it was cosmetic, and was spelled out in the description as to why it was discounted. We had no issue with it. At this time it is ground level for our young chicks and we will put it on a wood platform when grown. We like it and our chickens will be quite comfortable”
We’re truly sorry to hear about your experience, and we completely understand how disappointing it must have been to receive your coops with rusted hardware. Your chickens’ home should be something you feel great about, and we regret that this wasn’t the case for you.
We’d like to clarify that we first learned of your issue through your BBB review on March 25, 2025. We responded publicly that same day and also reached out to you via email with an offer to make things right. We didn’t hear back until after your reviews were posted here on March 27, but as promised, we were ready and eager to help.
After looking into the situation, we discovered that some of the galvanized hardware components in this particular batch of coops had developed cosmetic corrosion over time. In response, we quickly updated the product listing to be transparent with customers. It now notes that this version of the Snap Lock Large Chicken Coop by Formex is being offered at a discount due to minor imperfections in the hardware, including some visible rust. These cosmetic issues do not affect the coop’s structure or functionality.
We also proactively reached out to other customers who may have received coops from the same batch, offering support and resolutions as needed.
Your feedback helped us take quick action, and for that, we’re truly grateful. As you requested, we’re shipping replacement hardware for your coops today. We value you as a customer, and if you’re ever willing to give us another chance, we’d love the opportunity to show you that this is not a typical experience with our small, family-owned business.
We're so happy to hear that you and your chickens are loving the Snap Lock Formex Coop! The easy assembly and cleaning make it a great choice, and knowing your flock feels safe is the best part. This coop will be warm in the cold months due to the double walls and is super easy to clean- giving you plenty of things to appreciate!
Thank you for sharing your experience, and we hope your chickens enjoy their cozy new home for years to come!
“Love this thing! I put it together by myself in about 20 min. It was so easy! I currently am housing 11 bantam hens in it and they have plant of space. So easy to clean, and I’m praying that a plastic coop will solve my roost mite situation. I will never have a wooden coop again because of them.”
Thank you for your wonderful review, Mary! My Pet Chicken also loves the Snap Lock Formex Coops for the ease of assembly and cleaning. Although wooden coops can be a fantastic choice, nothing beats how quickly and effectively you can clean this coop. We're thrilled to hear that your 11 bantams enjoy the coop so much, and even have room to spare!
“Really sturdy, really easy to put together. I'm wondering if it will get really hot in the sun, but I guess we'll see this summer! The only complaint is that one side of the coop is really hard to access because there's no back door there or hinged roof on that side. Other than that, it's a great coop!”
The Formex Coop is one of the more popular coops due to its sturdy design, ease of assembly and cleaning as well. One of our own Flock Care Specialists, who has the Formex White Coop and lives in South Florida, has shared that her coop does well in the heat and moisture in her area - even withstanding some intense storms! During the warmer months of the year, please make sure to have the vents fully opened and if concerned about too much sun on the coop, if possible place the coop in a more shady spot which should help alleviate those. The ease with which these coops, unlike a more permanent structure, can be moved around our yard or run is another great attribute as well. We appreciate your feedback about the back and roof as it is by customer's experiences and insights that improvements may possibly be made!
“I can not say enough AMAZING things about this coop!! I love in South Florida and this has been the only coop that I have NO COMPLAINTS!!! I have recently laid out the pieces in the Florida sun for days to test it even though all of mine are in runs with covers. The gray roof gets a little hot but not flimsy or pliable. The sides and nesting boxes did not even get hot!!!! Then being I did not have chickens in it.,.. I decided to test it with some of the decent storms we have been having. Well the weight is proportioned perfectly... I had things flying around the yard... but not my coop, even when it was on the stand! Yet its still light enough that I can move it around myself if I need to (yes moving anything is much better with 2 lol). The coop stayed dry, even when the vents were fully open!! I have sideways rain down here in Florida... or you never know which direction its coming lol. I love the carabiner lock system - so easy for me but not easy for a predator. Ive always had issues at night with rats coming from my neighbors old rotting shed... and I have not seen a dent in any of the coops. I now have 3 I love them so much! Cleaning is beyond easy!”
We cannot share enough how much your thoughtful and insightful review is appreciated by not only My Pet Chicken but surely your fellow flock keepers who may wonder how the Formex Coop will work in their climates and backyards! These are amazing coops in their sturdiness and construction which keep our birds safe, secure, and healthy. We are so grateful we have been able to help you find such wonderful "houses" for your babies! Please let us know if you ever have any questions or concerns, we are always here to help!
“Don’t waste your money. This is a CHEAP, poorly designed coop. NOT made with predators in mind. The locking is a joke and the pieces can be pried apart extremely easily. It would be nearly impossible to clean. You would be better off buying a plastic kids playhouse and wrapping it in hardware cloth. I couldn’t recommend this LESS. The item
I received appeared to have signs of rust on the hardware/
Indicating either it was used and resold OR, wherever the item was stored was exposed to a significant amount of moisture. Not ideal really. Honestly it is so cheap, build a coop out of Rubbermaid plastic containers and duct tape for a similar vibe to this item. EGLU is so-so, not predator proof either, a huge pain to put together yet easy to clean and STURDY.”
We are so very sorry that the Formex Coop has not met your expectations and that you were unsatisfied. We have reached out to your by separate communication and look forward to working with you with the hope that we can make this as right as possible!
“Snap lock insinuates easy construction. Easier than building from scratch for sure. However, the instructions are confusing especially for type A personalities. It is a fine coop for VERY small flocks. Plan to use this coop only for a season or two and no more. For chicken hobbyists only this coop is a great starting point. Investment into egg/meat business. Definitely look at other options. We will disassemble and use this coop for parts after two seasons.”
We truly appreciate your loyalty as a customer and are delighted to hear that you found this coop to be a great starting point for you. We are sorry to hear that the instructions may have been confusing and apologize for any inconvenience caused by this. While the Snap Lock Large Chicken Coop is ideal for small backyard flocks, we completely understand that those looking to invest in the egg/meat business might require a more robust option. We encourage you to explore alternative choices which we also carry.
