We’re so sorry to hear that your hatch didn’t go as hoped—we know how disappointing that can be. We're glad you reached out, and we’re happy we can arrange a reshipment for you under our Hatch Rate Guarantee. We hope your next hatch is a successful one and look forward to sending your replacement eggs soon!
“I received this as a replacement batch. I don’t receive my eggs until 6 days after they shipped. The package sat at the hub in a near by city for 3 days. When they arrived 4 eggs were broken. I placed the remaining eggs in the incubator and waited. I got absolutely nothing once again.”
We sincerely apologize for the disappointing hatching experience you had with both your original shipment and the reshipment of eggs. We completely understand how frustrating it is to invest time and money into hatching eggs, only to be let down when eggs are broken or chicks do not come out of their shells. We have reached out to you through a separate communication to discuss potential solutions, and we eagerly await your response. Thank you for your understanding.
“Sad to say I ordered an assortment of hatching eggs(10 eggs).They have all been incubated passed the hatch date now. None have hatched.
The ones you can candle, either aren’t fertilized or didn’t develop. I was really looking forward to these.”
We are so sorry to hear that you had an unsuccessful hatch. Thank you for seeing your hatch all the way through to the end, despite no eggs hatching. We want every chicken keeper to experience the joys of hatching eggs but realize that the uncertainty can be a challenge. My Pet Chicken offers an innovative and unmatched Hatch Rate Guarantee, giving you the confidence to hatch eggs at home. We are reaching out to you directly regarding this matter and look forward to finding a solution.
“My first time incubating eggs and it was a fantastic experience! I ordered 10 eggs and received 11. Eggs arrived in superb condition. We had a 70% hatch rate! 8 out of the 11 hatched and the chicks are healthy and happy.”
“I feel like I was scammed- ordered 10 of these and NONE hatched! I was very careful in handling them, and my hens were diligent in sitting on them....I was expecting a lower hatch rate from shippped eggs but not 0!!!! That is ridiculous and I can beleive I wasted over $100 and weeks of time to have none hatch. Feels to me like they send nonviable eggs just to get the money at this point...”
We are so sorry to hear that you had an unsuccessful hatch. We have been in touch with you directly about this issue. We want every chicken keeper to experience the joys of hatching eggs, but realize that the uncertainty can be a challenge. My Pet Chicken does offer an innovative and unmatched Hatch Rate Guarantee, giving you the confidence to hatch eggs at home.
