“First time ordering from this company and I'm extremely disappointed. I ordered 13 olive egger hatching eggs and 6 of the "educators hatching" eggs. Spending over $200 including the shipping fees. I used my very reliable incubator that has never given me an unsuccessful hatch and not one single egg hatched from my order, only 1 even pipped, and when I candled only 7 had any development at all. When I reached out about my the 0% hatch rate and after going back a forth about a resolution they stopped communicating.”
Thank you for taking the time to share your experience, and we’re truly sorry to hear about the disappointing outcome with your recent hatching egg order. We understand how frustrating it must be to invest your time, money, and care into an incubation process, only to see no successful hatches - especially when you’ve had reliable results in the past.
We have sent details about our Hatching Rate Guarantee to your email. Orders of 12 eggs or less experiencing a 25% or lower hatch rate qualify for a full complimentary reshipment, and orders greater than 12 eggs with a hatch rate of 8% or less qualify for 50% off a replacement order. My Pet Chicken values your patronage, and we'd love for a chance to make this right with you!
