“From my experience order more than you need because these birds struggle in shipment. I had a lot arrive DOA. I have 1 porcelain that survived and she is very sweet and a good bird”
Thank you for sharing your experience with us. We are very sorry to hear that some of your chicks did not make it safely through shipment. We know how disappointing that can be, especially when you are looking forward to welcoming new members to your flock.
We are glad to hear that your Porcelain girl made it through and is turning out to be such a sweet addition. Our Live Arrival Guarantee is in place to help protect our customers when losses occur during shipping, and we encourage customers to reach out to our team right away if there is a problem with their arrival. We truly appreciate you choosing My Pet Chicken and hope your little Porcelain continues to thrive!
“The chicks that survived are doing well, and appear to be hens. I had one die within 48hrs of arriving, and the other chicks I ordered (polish) had even higher death rates (and most appear to be roosters). Do not buy from here!”
We’re very sorry to hear about the losses you experienced. We know how disappointing it is to lose chicks, especially when you’re looking forward to raising your new flock. We are glad to hear that your remaining Porcelain d'Uccle Bantams are doing well!
We will be reaching out to you privately to go over your concerns and see how we can best help!
“Pleased to say this is the cutest chick I have ever laid eyes on. I feel so lucky to finally own one myself. She arrived spunky and ready to feast! These are the most curious/friendly baby chicks I have ever had. I love her and I anticipate she will be one of my flock favorites!”
Thank you for sharing such a sweet review! It brings us so much joy to know your new chick has already made such a wonderful impression. Every chick has its own unique personality, and it sounds like this little one is already shining bright. We love hearing that she arrived healthy and full of curiosity, and we hope she continues to grow into an amazing companion for your flock. Thank you for letting us be part of this exciting addition to your chicken keeping journey!
“We are so disheartened to say we had a very bad expierence ordering our Porcelain d'Uccle Bantam chicks. They came with standard size chicks and 1 was not alive, and 2 were in terrible shape and passed within a few hours despite our best efforts. Customer service was some of the best I have received with a company but we are absolutely devestated about our chicks. I would highly recommend if you order these chicks that you place a seperate order from anything with standard sized chicks to give them the best chance to arrive in good shape. Something I hope this company considers advising others about for the sake of the chicks. Shortly after, 2 standard sized chicks from the same shipment died. All within 24 hours. I don't think we'll ever get chicks shipped again.”
We’re very sorry to hear about your experience and the loss of your chicks—this is never the outcome we hope for. We do regularly ship bantam and standard chicks together, and the vast majority of shipments arrive safely to their new homes. That said, we completely understand how upsetting this must have been when things didn’t go as expected.
We truly appreciate your kind words about our team, even in the midst of such a difficult experience. We’re very sorry this order didn’t reflect the experience we want for our customers, and we will be refunding you for the chicks that were lost.
“I ordered two porcelains and the tiniest has been the most friendly of my flock from day 1. I love my Sugar. Cheerio is a bit bigger, also friendly but not as much of a cuddler. Sugar would sit in my lap forever I think. She is also very smart and was first at everything in my flock. They are very good flyers and prefer to do that versus running back to their coop. They seem to sense that their coloring makes them conspicuous and are very watchful and stay close to the barn when out under supervision. They are in a safe run otherwise. I will always choose to have the little d'uccle in my flock. They make wonderful outside birds but do need safety. I think they would make a good inside pet chicken also due to their size. My favorite!”
