“Unfortunately, I didn’t pay enough attention to the size guide and the jacket was too large.
I went to the Post Office yesterday to return it requesting an exchange for a smaller size.
So far I am very happy with the procedures in place and look forward to receiving a replacement, which hopefully will be a better fit”
“I was looking around for a replacement for my trusted winter coat when a came across your padded waxed jacket.
I decided to buy two and what a choice, very satisfied with both. Good quality, well priced and warm, everything it said on the tin, I wouldn't hesitate to buy more clothing in the future.
Thank you New Forest!”