“Easy to use / send off. Results were also easy to use and I appreciate the recommendations for food and probiotics. I did however have to take the test 3 times. According to Ombre support the first two times the sample opened in transit. I appreciated the free replacement, however having to do it 3 times made it a little less simple to do.”
Hi Crystal,
Thank you for taking the time to share your experience! We’re glad to hear that you found the Gut Health Test easy to use and that the results and recommendations were helpful.
We completely understand how having to send in your sample multiple times could make the process feel less simple, and we sincerely apologize for the inconvenience caused by the transit issues. We’re always working with our team and shipping partners to minimize these occurrences, and we appreciate your patience and understanding as we got your results to you.
Thank you again for your feedback — it helps us improve the experience for all of our customers!
Best,
The Ombre Team
Why did you purchase this gut health test?
Continued gut health status
“I use Ombre to continuously keep my gut health where it needs to be. Easy to use and understand, it really makes it easy to know the current condition of my microbiome. I will continue to use in the future.”
