“Ordered Volvo Penta MD 2040 impeller as in the online photo. Received wrong item. A Jabsco 12 blade impeller which is too big.
Phoned service desk and immediately put right. A great service !! Thanks”
Hi Mike,
Thank you for taking the time to leave your feedback. I sincerely appreciate you reaching out to the office and giving us the opportunity to correct this picking error. Mistakes like this are rare, but when they do happen, we always aim to resolve them as quickly as possible.
I’m pleased I could get this sorted for you, and I can confirm that the correct impellers for your Volvo Penta MD2040 have now been dispatched with Royal Mail. You should receive them soon, and I will be keeping an eye on the tracking to ensure they reach you without any issues.
If you need any further assistance or have any other questions, please don’t hesitate to get in touch. Thank you again for your patience and for choosing us—we really appreciate your support!
Best regards,
Gemma
