Hi Soubry,
I’m really sorry you didn’t receive the item. I’d like to help resolve this quickly. Please share your order number and the shipping address used, or I can look it up if you provide the email used at purchase.
I can arrange a replacement to be sent out urgently, or process a refund if you prefer. Once I have your details, I’ll update you right away.
Warm regards,
Team Parts4Engines