“Thank you for the wonderful service, we understand the logistics is quite bad recently, but we received the pet food just before everything run out, my furry baby Jack say thank you too, we will repurchase food from you, please send a reminder to us!”
“This product is great, my dog loves it and it was a very good price. However the postage was very slow (and no COVID is not an excuse as I have had other products delivered in 3 days). I also left special instructions for the driver to call me at my gate so I can open it, but he did not and took it to the post office, leaving a card in my letterbox. I was very annoyed about this as I had to go pick it up, I have a bad back and the product is heavy. Lucky there was a man working at the post office who offered to take it to my car. If not for that I would have really struggled as I could not lift it at all. However I will purchase again.”