“I want to take this opportunity to thank the Customer Service Team at Rare Carat. I have contacted them multiple times for any questions that I have, and they provided customer service above and beyond my expectations. There was no hard push to sell, just a mission to help--everyone will feel this once they reach out to their team. They provided suggestion, offered opinions when asked, and very flexible in accommodating the potential buyers as best as they can. Customer Service at Rare Carat did not even push for me to leave a review--I HAD TO ASK THEM HOW I CAN SHOW MY APPRECIATION. Customer Service like this doesn't happen often anymore and I want to give them a BIG shout out. To Linky who worked hard to provide me with the information that I need, to Michaela who took over and didn't skip a beat--thank you!!! You've made shopping amazing and make me believe that some companies STILL value the customer experience above all else.”
“the customer service was amazing! As I learned about the qualities of diamonds, I accessed gemologists multiple times who helped me understand the choices available and provided additional information and images. Very amazing service and I am extemely happy with the final purchase :) The pricing is amazing compared to other vendors.”
