“Had a great experience with Rare Carat! I had a few questions and reached out to customer support. Lexie from the support team was incredibly helpful, kind, and quick to respond. She went out of her way to make sure everything was clear and that I had what I needed. It’s rare to come across support that feels both professional and genuinely personable, and Lexie really delivered on both.
The platform itself is easy to use and transparent, but having someone like Lexie on the team takes it to another level. She absolutely deserves recognition for the great work she does. Definitely recommend Rare Carat, and a special thanks again to Lexie!”
“This is obviously a stressful purchase in the sense that everything must be perfect, and Jillena made me feel like I was making the right choice (not on the engagement) but the ring, and the support, with ring size, quality and care and made sure to answer every question I had during this period. I’m grateful for her support”