“Been using these bars for a couple of months now on the road and I’m stoked!
Nutrient-dense and really convenient not to mention zero artificial ingredients or preservatives!
A savoury, high-protein snack as an alternative much more superior alternative to processed counterparts!
Perfect snack for us shift workers on the go”
We want to take this opportunity to stress that this was not an error from Roam Foods, as the order was shipped on the day that the order was placed. This was a Royal Mail error, which they accepted responsibility to.
Additionally, our team were incredibly quick to respond to this customer service query when it came, in and refunded in good faith as per the customers request, before the result of the Royal Mail enquiry was given.
Customer service is an area that we are incredibly passionate about, and we have a dedicated team of REAL HUMANS handling this for us here in the UK, 7 days a week.
Team Roam 💪🏼
We want to take this opportunity to stress that this was not an error from Roam Foods, as the order was shipped on the day that the order was placed. This was a Royal Mail error, which they accepted responsibility to.
Additionally, our team were incredibly quick to respond to this customer service query when it came, in and refunded in good faith as per the customer's request, before the result of the Royal Mail enquiry was given.
We are incredibly passionate about customer service, and we have a dedicated team of REAL HUMANS handling this for us here in the UK, 7 days a week.
Team Roam 💪🏼
“I love the concept of the bars but currently not a huge fan of the taste and texture. The chilli bars are extremely salty. The original bars taste better but both aren’t great really. They are a bit too mushy for my liking, I would prefer them to be slightly tougher like Biltong or beef jerky.”
As a brand and company we are aware that our products are not for everybody and that they have a very natural taste and somewhat tough texture.
This is something we have worked on tirelessly and invested thousands into improving without compromising on our incredibly clean and minimal list of ingredients.
The products are made with just 6 natural ingredients and contain no artificial preservatives, flavours or sweeteners. Sometimes this level of function, comes at the price of taste and texture.
Despite this we are dedicated to continually improving our range, and we thank all of our customers for their feedback, whether positive or critical.
Matt.
“Ideally I was looking for a bar like Prime which is near based but no longer available much softer style bar. As I can’t take nuts I thought this bar was a great option I just found them too dry literally having to drink with each bite which is a shame as I really had high hopes. I’m going to soak one in bone broth to see what that does.”