“I received my battery charger and unfortunately it had a damaged plastic surround.I have enquired if you could provide a replacement surround but have been informed not.Very inconvenient if I have to return the charger just for this damage which is disappointing.”
Hi,
We're sorry to hear that your battery charger arrived with a damaged plastic surround. We understand how frustrating this must be, and we appreciate you reaching out to us about it.
While we don’t offer replacement surrounds separately, we want to ensure you have a fully functional product. If you haven’t already, please contact our customer service team, and we’ll do our best to resolve this for you as quickly as possible.
Thank you for your feedback, and we appreciate your patience.
Best regards,
Ring Automotive