“Had the headset previously and accidentally broke it. Needed a replacement as I was really happy with the first one. Thankfully I was able to get it from Simply Headsets who made it really easy.”
“The sound is great, headset is comfortable. however, clients on the phone complain they cannot hear me a lot of the time and the Bluetooth keeps automatically disconnecting from my laptop. not very convenient in the middle of a work call, unfortunately. I was hoping buying a more expensive headset would avoid these problems.”
Hi Adrien,
Sorry to hear you are having troubles with your headset.
If you haven't already give us a call on 1300 082 505 and we can try and troubleshoot the issue with you.
You are of course also covered by the 2 year warranty so if we cant resolve the issues we can certainly take care of a claim for you.
