“Low quality voice output when using both usb and audio jack. Mic also brushes against your cheek unless adjusted in exactly the right way. Overall I was disappointed and wouldn’t recommend this product.”
Sorry to hear you are having troubles with your headset. Please feel free to contact our support team on 1300 082 505 and we can try to troubleshoot the issue with you. You are of course also covered by 2 year manufacturers warranty if there is a problem we cant fix.