“From the beginning, the connection has been inconsistent—frequently cutting in and out. Each time the connection drops, I’ve had to either gently tap the button or press the connection point more firmly to restore it.
Unfortunately, this issue has occurred multiple times during important meetings, which has been quite disruptive. As a result, I’ve had to revert to using my previous headset for reliability.”
Hi Lei,
So sorry to hear this, it sounds like there may be a loose connection in the headset.
Can you please give us a call or email us with your details, we will need a current shipping address and the serial number off the headset and we can get this replaced under warranty for you.
1300 082 505 or sales@simplyheadsets.com.au
“When we moved to an internet based telephone system during Covid we chose Jabra headsets for our receptionists. They are well made and the sound through the headsets is top quality. We have now been using the headsets for over three years and are extremely pleased with our purchase. All of our staff are now using the headsets on a daily basis.”
“The Jabra Evolve 40 Mono is exactly what I was looking for. It's super light on my ear, comfortable, not tight or restrictive, and the quality of sound is crystal clear. It was hard to find a product to work with my IPhone 13 Pro, but this does the job perfectly. I bought a mini jack to lightening adaptor for $15 to connect it. I purchased mine from Simply Headsets; they were full of knowledge and really helpful and I received it so quickly in the post. I love that it's not bluetooth and I don't have to charge it. Highly recommend it.”
