Hi Jeffrie,
Sorry to hear you are having troubles with your case.
Can you please get in touch with us either via phone 1300 082 505 or via email sales@simplyheadsets.com.au so we can grab some further details and try work out what is going on for you and get the issue resolved.
“I have been using the PLT V5200 since they were first available through RetraVision Vi about 15 years ago. I just recently purchased my 5th device, even though my 4th device is still working perfectly, because I now carry and bead 4 devices on a regular basis.
Originally, I bought my first V5200 because I had an android phone supplied by my employer and an iPhone supplied by my wife, and this definitely was back then, and I think still is, the only Bluetooth ear piece which works seamlessly with both operating systems and I'm an extremely noisy environment to boot
I have had to replace the first 3 v5200s along the way, but that was due to my stupidity, not due to any fault with the devices themselves.
Now, if I could just convince the manufacturer to splice the 5200 with equal quality hearing aids, all my audio problems would be solved!!
Thank you Plantronics/Poly
❤️❤️❤️”
