“I reviewed several video and written assessments of the Yealink WH63 Headset, which appeared to suit my requirements. Unfortunately, my initial impression proved to be incorrect. During the first day of usage, the headset functioned adequately; however, issues arose shortly thereafter. I could hear the caller, but they were unable to hear me. I contacted Simply Headsets, who advised me to reach out to Yealink directly. Regrettably, the customer service experience I encountered with Yealink was unsatisfactory. On my first call, I was informed that they were on lunch and advised to call back in 2-3 hours. When I called again, I was met with the same lack of response. It appears that the headset will remain unused in its box.”
Hi Peter,
So sorry that you are not loving your headset.
I can see a note on your account that there was a message to call you back on the 20.1 one of my colleagues attempted twice and has also emailed you.
If you can get back to her email (or if you cant find that email send us an email at sales@simplyheadsets.com.au) we would be happy to try and further assist.
