Hi Thomas,
We're sorry to hear that! That isn't something we typically hear of our Odor Eliminator. May I ask what kind of cleaner you used before applying the Odor Eliminator and what surface was it applied to? I'd love to know more to see if I could help.
Thank you,
Jeremiah
“This is by far the best odour eliminator I‚Äôve ever used and I will exclusively be using this from now on. I use it regularly on fabrics to remove food odours, dog beds, coats and collars and even use it on wicker baskets and furniture!!”