“We were using what was supposed to be the best award winning product on the market and our carpet always smelled like urine from our potty training puppy. We've been using the urine destroyer for a month now and the stains from the previous owner of our house are coming up and the markings from our puppy are coming up and there is no smell of urine on our caret anymore!
We just ordered the carpet cleaner for our machine! Stay tuned.”
“We moved to a new home and lost a fur baby during the move. My older dog began to have accidents in the living room. Every morning I would walk downstairs and smell urine. Even after using my Bissel rug shampooed. Used the pet pad urine destroyer along with the Pet Urine Destroyer spray. For the first time I can walk downstairs without having that urine smell that just would not go away! Amazing product.”
Hi Keeley,
I'm so sorry we had no idea you had not received your order. I just looked at tracking and see it was damaged in transit, so we will get a replacement order in the mail for you asap.
Thank you,
Elyse
Hi Erica,
I’m so sorry about that. We are aware of the problem and are working to fix it. It seems to only be happening to certain bottles, so I apologize you got a faulty one. I’m happy to replace your bottle with one from our warehouse that shouldn’t have this issue if you are interested?
Let me know, thanks!
Elyse
“It started with excellent customer service and ended with me getting an amazing product that helps with the ‚Äúnew puppy learning to potty train‚Äù smell. My pup, Sir had tinkled on my comforter. I sprayed it on and five minutes later not only no yellow, no smell! Thought I‚Äôd push it and try it in my bathroom to get some yuck out and worked like a charm. I have sent links to this and other products I received to many friends and we are all amazed! Scouts honor- it‚Äôs the best!”