“Pleaaaase change your bottle design. It keeps getting unscrewed on its own and I accidentally dumped 1/3rd of the bottle just by picking it up.
Also, I may not notice the urine smell, but that's not why I bought this product. I bought it to help my cats stop using the floor nearish to their litter boxes and it hasn't really stopped them from doing so.”
Hi Amelia,
We're sorry to hear about your experience with our Urine & Odor Destroyer! This product is designed and formulated to remove cat messes and the associated odor. While pet parents can see a decrease in marking behavior due to its effectiveness, it's not formulated as a deterrent. Your veterinarian may be able to point you in the direction of a cat-friendly deterrent.
What you're describing with the trigger coming unscrewed is not typical. We were working through a component sourcing issue during the pandemic but this has since been resolved. It may take some time to reflect these changes on the retail shelf. If you'd like to continue using the Urine & Odor Destroyer to remove the cat urine and live within the United States, we'd be happy to send you a replacement bottle directly from our warehouse.
Kind Regards,
Susie
“I purchased the urine and odor destroyed to try and fix them problem of 2 male cats spraying in my carpeted basement. I had tried Natures Miracle without results and after one application of Skout's Honor I am pleased to say the smell is gone. I asked the clerk where I purchased your product and he knew nothing about it I'm glad I tried it.”
“Bought this for a new cat we took in. Works great bc this cat has decided to pee in my other 2 cats beds. Kitty is very territorial. This worked within a day. Smells good, no bad lingering smells and it completely took the odor away. Highly recommend it. In fact cat jumped up right beside the spray bottle to advertise! üòä”
Surface Type
Carpet,Rug,Water-Safe Hardwood,Bedding,Upholstery
“This product does what it says. I use it not only on spots where kitty has an accident, but also to spot clean the litter box and to take odor away from the number 2 when I scoop it into a bag.”
“I like that there is no heavy scent to the product. It seems to have worked on a spot of urine where a cat had gone. So far, no one has bay an eye lash where one cat peed due to a uti.”
