Hi Brenda,
I'm so sorry you are disappointed in the product. Can I ask you how long and how often you used it? I'd love to offer some tips and tricks if I can to increase the effectiveness of the product.
Although many customers see instant results, sometimes it does take up to 2-4 weeks of consistent use for some pets to see results as all pets are different.
Let me know, thanks!
Elyse
Skout's Honor
“I'm a first-time foster mom for a Golden Retriever Rescue. When I started I told them that I wanted to Foster geriatric golden retrievers who had a difficult time finding a home because I wanted to train them as therapy dogs to visit the senior living community I work for. When I received a Lily she was covered in over 40 hot spots from nose to tail, she was in a very stressful environment with small children that constantly picked on her. The rescue helped me heal the wounds with different medications as well as medicated shampoos but they were too expensive to keep buying. Once we got her stabilized I started her on a probiotic and this remarkable shampoo. Her coat is healthy and beautiful and has completely grown back in 6 months. I love this product and recommend it to everyone. I use it on the other dogs that I Foster as well. I just wish it came in the gallon option as I tend to go through it pretty quickly. One bottle doesn't go far for a 90 pound, long haired golden!”
Hi Ashleigh,
Just wanted to let you know this product does come in Gallon size! Check it out here: https://www.skoutshonor.com/collections/pet-grooming-dog-cat/products/probiotic-shampoo-conditioner-2-in-2
We might be sold out of a scent, but we are working on getting it back asap!
Hope that helps and let me know if you have any other questions. So happy to hear you have had awesome results! This is so great to hear!
Thank you,
Elyse
Skout's Honor
“have only used once seemed to stop the itching i would say about 50%. i wanted to wait a little longer prior to a second was hope it continues the good work”
Hi Kelli,
So happy to hear it worked great for your dog!
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Diluting can make it much easier to spread and lather throughout the coat and rinse out, plus it is super easy to do. Simply pour roughly 1 FL.OZ. (one shot-glass full) per 20-pounds of doggie into an old water bottle or dilution bottle (available on our website!) and top off with water. Don’t worry about over diluting, as long as the entire contents of the bottle get on the animal you’ll be just fine. Massage into the skin with both hands for up to 2-minutes and rinse out.
Hope that helps and let me know if you have any other questions! We are here to help!
Thank you,
Elyse
Skout's Honor
Hi Cora,
I'm so sorry you are not satisfied with the product. Can I ask how long and how often you are using it? I can give you some tips and tricks to see if that will help your itchy pups!
Thank you,
Elyse
Skout's Honor
“I bought this to help with my toy poodles allergic itching. I‚Äôve only used it one but it seems to be helping some. I have never seen him fluffier after a bath. Wish the fragrance was a little stronger.”
