Hi Elaine,
I'm so sorry you haven't seen any results. Although many of our customers see instant results, sometimes it will take some pets 2-4 weeks of consistent use for the skin to restore. How long have you used the product?
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Hope that helps and let me know if you are still not seeing results in a week or two! We are here to help!
If the itching continues to be worse, go ahead and discontinue use and we will get a refund issued to you asap.
Thank you,
Elyse
Hi Bill,
I'm sorry you haven't seen any results yet. Although many of our customers see instant results, sometimes it will take some pets 2-4 weeks of consistent use for the skin to restore.
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Diluting can make it much easier to spread and lather throughout the coat and rinse out, plus it is super easy to do. Simply pour roughly 1 FL.OZ. (one shot-glass full) per 20-pounds of doggie into an old water bottle or dilution bottle (available on our website!) and top off with water. Don’t worry about over diluting, as long as the entire contents of the bottle get on the animal you’ll be just fine. Message into the skin with both hands for up to 2-minutes and rinse out.
Hope that helps and let me know if you are still not seeing results in a week or two! We are here to help!
Hi Chet,
I'm sorry you haven't seen any results yet. Although many of our customers see instant results, sometimes it will take some pets 2-4 weeks of consistent use for the skin to restore.
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Diluting can make it much easier to spread and lather throughout the coat and rinse out, plus it is super easy to do. Simply pour roughly 1 FL.OZ. (one shot-glass full) per 20-pounds of doggie into an old water bottle or dilution bottle (available on our website!) and top off with water. Don’t worry about over diluting, as long as the entire contents of the bottle get on the animal you’ll be just fine. Message into the skin with both hands for up to 2-minutes and rinse out.
Hope that helps and let me know if you are still not seeing results in a week or two! We are here to help!
“So I purchased 2 in 1 shampoo/conditioner in the Lavender scent, with worry that it would be overwhelming like many dog shampoo scents are.... It's not! The smell isn't overwhelming and it does leave my dog smelling clean for a decent amount of time. I also purchased the spray to use between baths as needed. We walk 2x a day, every day and he spends the rest of his time inside. Since beginning to use this brand I've noticed that his bedding doesn't get that "dog" smell as quickly -- added bonus! Also, I tried 4 different shampoos in the last year trying to find one that didn't dry out his belly after washing, this is the first one that really works for him. No dry pink skin, no itchy flakes. Thanks Skouts Honor!”
Hi Renee,
We would love to get you another scent or a Deodorizer for use in between bathing to help the scent last longer.
Let me know what fragrance you purchased and if you are interested!
Thank you,
Elyse
