“I love this product, my JD was always chewing on his feet and under his arms, and used this shampoo 1 time so far and he hasn't chewed it yet, I also left it on a few minutes , so thank you for a wonderful product and I will be buying more products from you, havent tried the deoderizer yet. Thank you,
Sandy”
Hi Suzanne,
I'm so sorry to hear you haven't received your order. Looks like USPS may have lost it in transit. We will get a replacement order out to you ASAP.
I will send you tracking once I have that.
Thank you,
Elyse
“I love this product, my JD was always chewing on his feet and under his arms, and used this shampoo 1 time so far and he hasn't chewed it yet, I also left it on a few minutes , so thank you for a wonderful product and I will be buying more products from you, havent tried the deoderizer yet. Thank you,
Sandy”
Hi Suzanne,
I'm so sorry to hear you haven't received your order. Looks like USPS may have lost it in transit. We will get a replacement order out to you ASAP.
I will send you tracking once I have that.
Thank you,
Elyse
“Gave him baths õ so far, nothing, had to take him to the vets for a shot, I will keep using it, it makes his fur so soft, just didnt do anything for his itching.”
Hi Sharon,
Im sorry you haven't seen any results yet. Although many of our customers see instant results, sometimes it will take some pets -4 weeks of consistent use for the skin to restore.
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every -4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skins natural biome and doesnt disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Hope that helps and let me know if you are still not seeing results in a week or two! We are here to help!
Elyse
Skout's Honor
