Hi Christina,
Sometimes air can build up in the bottle which will cause the pump to stop working. Run warm/hot water over the pump before trying again. If this doesn't do the trick then please reach out to our Customer Service team at ordersupportskoutshonor.com and we'd be happy to send a replacement pump.
Thank you,
Susie
“Love this shampoo!!! Smells amazing and my baby is no longer itchy!! My Saint Bernard suffers from yeast and dandruff. We tried absolutely everything but he still would dig and scratch and lick. Not anymore!! After only baths he no longer itches, digs or licks!! Its amazing!!”
Hi Kyra,
Thanks for sharing your experience! We're happy to hear that your Saint Bernard has found relief with our Probiotic Shampoo + Conditioner.
Best,
Susie
“Smells great and with doodles their fur is very soft and manageable. Would be 5 stars but it takes quite a bit of product and for the price the sensitive skin (dry itchy) has not improved that drastically.”
“We love this shampoo. There has been an improvement in our dogs skin and coat in just a couple of washes. I have recommended this product to several of my friends.”
