Hi Debra,
Thank you for reaching out! I am so sorry you're having trouble with our Urine & Odor Destroyer Concrete & Turf product.
I have found that the best way to bend the tab backwards is to use my thumb as leverage. As you use your thumb to bend the tab back (to the right), you can use your other hand to turn the knob down and to the left. Then you can release your thumb's hold on the tab and the nozzle attachment will be open!
If you have any questions please feel free to give us a call at 877-805-0399 and we'd be happy to walk you through it over the phone!
Kind regards,
Sara
“I bought this to spray on my fake turf as it was realllllly starting to smell and hosing it down with just water was not working. Adding this product to my yard maintenance routine helped saved the turf because I almost threw it away! Definitely recommend!”
“Our condo came with turf for the dogs but we find it has a consistent smell if not cleaned regularly. This is the only product we‚Äôve found that actually eliminates the odor for a decent amount of time. Will continue to be a regular purchase for our house.”
“I bought this because my neighbor‚Äôs dog constantly per‚Äôs on my porch. Totally removed the odor and now I‚Äôm going to use the stop marking spray to see if it deters him marking here.”
“I swear by this. My house sitter discovered this as he was caring for our dogs while away. Their concrete run was getting smelly in the summer sun. I have been using Scout's for over 5 years now.”
