Hi Karen,
We're sorry to hear about your experience with our Stay Off! Training Aid. We'd love to know more about this so that we can help you further. We do offer a 100% Satisfaction Guarantee on all of our products.
Kind Regards,
Susie
Hi Mary,
Thank you for your feedback! I'm sorry to hear that you aren't seeing the results that you're looking for. We recommend only using this product on water-safe surfaces. Wood surfaces are tricky and it's best to avoid using this on natural surfaces such as wood to prevent any possible discoloration from the oils or other damage. Applying this product to the floor surrounding the wood tables may be best. Our Stay Off! is a training aid and for best results, we recommend using it with additional training tools as well.
Kind Regards,
Susie
“The bottle arrived damaged, as evidenced by spillage inside the packaging. SH kindly offered to replace the damaged product and in the meantime, I tried to use what was left in the bottle. THREE TIMES the sprayer disconnected from the bottle, crashed to the floor, and left a puddle of product on the persian rug. The first time I blamed myself (didn't tighten enough after realizing it's damaged condition?), the second time I wavered on blaming myself or faulty construction of the bottle, the third time I cursed the product, the bottle (obviously the problem was much more than just a leak), the maker... and had to start figuring out how to remove three greasy splotches from my rug. I'm too mad to even think about whether or not the product is working. Three times a fool.”
Hi Sandra,
I'm so sorry that your Stay Off! Training Aid arrived damaged! We did send a replacement bottle to you and it's scheduled for delivery on Monday, September 19th. I hope that you have a better experience with the replacement. Please don't hesitate to reach out with any additional questions or concerns.
Kind Regards,
Susie
