Moin!
Thank you so much for your wonderful feedback! We’re thrilled to hear that your two new Sternglas watches have impressed you with their beauty, elegance, and sophistication. It’s great that you appreciate the practical feature of the battery activating when worn, along with all the other advantages of the movement. We’re delighted that your experience with our watches has been so positive.
Best regards from Hamburg
“Great watch in general. I love the chrono feature. It feels perfectly sized. Only downside is I got the "stainless steel - superslim" strap and it can pull my arm hair a little. Keep that in mind if you go with that strap! It's not too bad though.”
Moin Ruy!
Thanks a lot for your thoughtful feedback! We’re really happy to hear that you’re enjoying your watch and especially the chrono function. It’s great that the size feels just right for you. We understand what you mean about the Superslim stainless steel strap—Milanese-style straps can sometimes pull arm hair depending on wear. We’ll definitely keep your note in mind, and it might also help to try a leather or fabric strap as an alternative for even more comfort.
Best regards from Hamburg
Moin Kevin!
Thank you for your wonderful feedback! We're so glad to hear that you’re enjoying your Hamburg Chrono Dark Green and that it's already catching attention with compliments. It’s always great to know our watches are making such a positive impression!
Best regards from Hamburg!
“Beautiful watch, really enjoying the overall finish and look of it. Exactly what I expected, however, I had a scratch on the case back which revealed the stainless steel under the bronze PVD coating. I also noticed that while using the timer function, whenever I reset, it jolted the minute by about half a minute or more. Otherwise functions great.
I really wanted to give this 5 stars, as much as the watch was perfect from my ideal aesthetics, those two issues just took a few points off for me.”
Moin Casey!
Thank you for your thoughtful feedback! We're so glad to hear that the watch's overall finish and look met your expectations. We truly apologize for the issues you've encountered, especially with the scratch on the case back and the timer function. These are certainly not the experiences we want for our customers, and we appreciate you bringing them to our attention. If you haven't already, please feel free to reach out to our support team for assistance, and we'll do everything we can to resolve these matters.
Best regards from Hamburg!
